11/25/2023 0 Comments 2019 ford edge selPlease continue to post with status updates as it helps to hear what other technicians are saying about the issue, especially those who don't give the standard lines. I am hopeful that more and more people are reporting this issue to Ford and that a fix will be forthcoming. However, it still has some serious lag when I try to change lanes in rush hour traffic and I am terrified that I am going to get in an accident because the car hesitates. It stills does the same thing but it is a little less severe. The service department reset the PCM back to what it was when I first got it. Just picked up my car after it's 4th visit. I have had the exact same issue - the bucking is most noticeable in the morning on the way to work and then again on the way home. Especially in the morning, it is like riding a bronco to work sometimes in low gears. I have same issue with my 2019 SEL FWD 2.0L. Some are good at it and some are not.įord does review warranty claims but the dealer has to request engineering assistance for a tough problem. They publish TSBs and troubleshooting procedures for the techs to follow but it’s still up to the tech to do the troubleshooting (with or without a code or TSB) just like any other mechanic. Ford doesn’t tell techs how to diagnose every potential problem. You have to find a good shop.īut I think there is a misconception. If they don’t communicate the right information to Ford then there isn’t much Ford can do. The shop is the one with hands and eyes on the vehicle. Well that’s always the case whether the service dept is owned by the mfr or independent. Question is, are the service departments passing this information to Ford? On warranty work, does some department at Ford review service ticket for possible issues such as this one? They are the ones trained by Ford to repair the vehicle. No diagnostic codes and nothing from Ford telling them it's a problem or how to fix it.įord says it's up to the service department to determine if it's an issue. ![]() Service departments say it's normal operation. If they don’t all do it then you need to find a dealer willing to fix it.įrom my experience this is like the proverbial fingers pointed at the other. If they all do it then it probably is a design flaw and you’ll have to wait for Ford to come up with a fix. If they say it’s normal then they should let you take another one for a test drive to prove it. If the tech says it’s normal then Ford has to take their word for it. Ford relies on the service depts to tell them what’s wrong. They are completely independent businesses. I've been to two different Ford service departments and both say the same. Even though other 2019 Ford vehicles do not. Ford designed the Edge with 8F35 to operate that way. The point that irritates me is everyone at Ford saying a vehicle that bucks/surges is normal. That is how adaptive learning was explained to me by service. You just need a tech that's willing to take the time to diagnose and repair it. It could be a one off problem with your vehicle. They don't need a TSB to diagnose and repair a vehicle. It just means Ford hasn't seen enough vehicles with the same problem to make it a TSB yet. Just because there is no TSB doesn't mean there isn't a problem. The Edge ST and Nautilus 2.7L have the 8F57. Since the non-ST models are all 2.0EB engines they all have the 8F35 transmission. Once again that's not what adaptive learning means - it doesn't learn your driving habits it learns your individual transmission quirks and wear over time and adjusts shift pressures to keep factory preset shift characteristics. ![]() They should be able to tell you which transmission is in your SEL. I highly recommend you call Ford Customer Care at 80 and open a case on your concern. The Edge Titanium has a different transmission, the 8F35. To your question, I believe that TSB is for the Edge ST. Currently there are no service bulletins on the 2019 Edge 8F35 transmission. ? I guess Ford is hoping the transmission will fix itself after learning your driving habits. Has some type of adaptive learning system. He did contact Ford and was told the 2019 Edge 8F35 transmission is new. According to the service manager they have had other 2019 Edges in for the same problem. Stated on the ticket it was "normal operation" for this vehicle. ![]() Techs said they could not duplicate the problem. This will also be my fourth visit to service. I had my vehicle at different Ford service department this week. Refreshing that I am not the only person here with this problem.
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